Design That Listens: How Libraries Become Community Anchors
When a space truly reflects the needs of its users, it becomes more than a building—it becomes a beacon. Nowhere is this more evident than in the evolution of today’s public libraries.
At Edge, we’ve seen firsthand how intentional design can transform a library from a quiet utility into a dynamic community hub. Our work—most recently at the Lincoln Branch Library in Rochester and Cuba Circulating Library—continues to underscore a core belief: good design is a form of respect.
Listening First: What the Data Told Us
In our recent survey of libraries across New York State, one message came through clearly: community needs are evolving, and physical space needs to evolve with them.
73% of library staff said their current layouts don’t meet community needs
Safety, accessibility, and visibility were cited as top concerns
There is rising demand for collaborative zones, tech-integrated spaces, and inclusive sensory-friendly design
We turned this feedback into design action. Interested in reading our report? You can download it here.
The Lincoln Library: A Case Study in Equity-Driven Architecture
The Lincoln Branch Library serves over 33,000 residents in one of New York’s highest-need zip codes. The building—once constrained by poor visibility, outdated adjacencies, and isolated program areas—now reflects the heartbeat of its community.
A reimagined children’s area, now connected to the beloved Toy Library, anchors the library’s family-friendly approach
Glass partitions and relocated service desks improve line of sight and safety
An upgraded lobby and exterior with murals and event space signal welcome before you even step inside
From exterior murals to sensory-friendly seating, every choice speaks to belonging.
“We owe them a library that speaks to them in their own language—whether that’s Spanish or the language of play.”
— Mayor Malik Evans, Grand Reopening of Lincoln Library
From Silent Stacks to Learning Commons
Across Edge projects, one theme is constant: flexibility. The modern library is not defined by shelves, but by options—for solitude and collaboration, learning and rest, services and celebration.
That’s why we design for:
Multi-purpose meeting rooms that double as after-school support centers
Digital media labs and teen lounges that integrate tech with social connection
Makerspaces and instructional areas that invite curiosity
Natural light and material warmth, creating safe, sensory-calibrated experiences for all ages
Building the Future of Libraries
Whether it’s a school media center or a public library, Edge believes these spaces should feel as dynamic as the communities they serve.
Because when you design with empathy, inclusion, and imagination, you don’t just build a library. You build trust.